Lifeologie Counseling Hampton Roads

How are we different?

Lifeologie is a collaborative counseling network with locations across the United States. We bring a relentless commitment to creativity, collaboration, and exceptional client care to our work — and we’re always looking for team members who reflect those values at every point of client contact. We offer counseling services for individuals, couples, families, and children. Our team-based model includes therapists, prescribers, and support staff who work together to provide compassionate, high-quality care.

The Administrative Coordinator is often the first voice our clients encounter — and plays a vital role in creating a welcoming, responsive, and well-organized client experience. This role handles scheduling, intake coordination, communication, and general administrative support. A strong candidate will be warm, client-centered, tech fluent, and detail-oriented, with the ability to juggle multiple responsibilities while maintaining a calm and professional demeanor.

Job Responsibilities:

• Serve as the first point of contact via phone, and email
  
• Manage scheduling and appointment confirmations in Jane (EHR system)
  
• Guide clients through the intake process and collect necessary documentation
  
• Monitor and respond to client communication through shared inboxes and Spruce
  
• Process payments and assist with billing inquiries when needed
  
• Maintain an organized, welcoming client lounge and front office environment
  
• Support clinicians with administrative tasks as needed
  
• Communicate clearly and professionally with clients, clinicians, and the corporate support team
  
  

Qualifications

• Prior experience in a front desk, scheduling, or administrative support role (Preferred)
  
• Strong communication and interpersonal skills
  
• Ability to stay calm and solution-focused in a fast-paced environment
  
• Organized, reliable, and tech-savvy (Google Workspace, Jane, or similar platforms)
  
• Warm, professional presence and a client-first mindset
  
• Interest in mental health or healthcare setting a plus
  
  

If you are ready to make a meaningful impact on the lives of others through innovative mental health solutions, we invite you to apply today at Lifeologie Counseling Hampton Roads. Interested? Fill out the form below.